Guest requires about Interest Charge Debit Notice客人詢問有關(guān)利息欠單事宜C:Good morning,can I help you?店員：早晨好，您有什么事嗎？G:Yes.I received this debit notice.What is this all about?旅客：是的，我收到這份欠款通知單，請問它是關(guān)于什么的欠款單？C:Oh,this is for the interest charge on your rental which has been outstanding since the first of the month.店員：這是由于您逾期未付租金而加收利息的通知單自本月1日開始。After the 15th when your account has been in arrears for more than two weeks,過了本月15日后，你已經(jīng)欠款超過兩個星期了，we begin to charge you interest starting from the first,when the bill was due.我們開始加收自本月1日賬單到期時起的利息。G:Well,I had no idea my room bill wasn't paid this month.旅客：噢，我并不知道本月租金未付。My company usually wires the payment to you directly.Isn't that right?通常不是由我公司直接將租金電匯給.你們的嗎？C:Yes.Usually they send the payment on time,店員：是的，通常他們都會按時結(jié)賬的，but this month we haven't received your room-payment to date.但是直到現(xiàn)在為止我們還未收到您本月的租金。Perhaps you could contact them about it.也許您可以和他們聯(lián)系一下。G:Yes,well,I certainly will.旅客：是的，好吧。我的確要和他們聯(lián)系一下。G:I spoke to my company's headquarters in New York旅客：我已和公司駐紐約的總部通過話了。It seems the secretary who's in charge of wiring my rent was on vacation last week.好像是由于負責(zé)電匯給我租金的秘書上星期度假去了They're taking care of it now.所以現(xiàn)在他們正在辦理此事。You should have the money in a day or two.你們應(yīng)該能在一兩天內(nèi)收到這筆租金。Since this is the first time this has ever happened,由于此事是第一次發(fā)生，do you think it would be possible to waive the interest charge this time?你們是否考慮免收這次的利息。C:I'm afraid I'll have to speak to our manager about that.店員：恐怕我需要和我們經(jīng)理商談一下。Just a moment,please.請您稍等。G:...Our manager said that since your company has had a good record of timely payment up till now,旅客：我們的經(jīng)理說由于你們公司到現(xiàn)在為止租金的交納都很及時，he thinks we can agree to that,but just this once!他認(rèn)為我們可以同意免收這次的利息，但是下不為例。G:Thank you.I understand.旅客：謝謝您，我知道。I'll make sure my office in New York is more careful about it in the future.我保證我們在紐約的公司今后將會謹(jǐn)慎處理此事的。Thank you for understanding.多謝您的理解。C:You're welcome.店員：不必客氣。
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